Associate – Wipro

February 19, 2022
350000 - 500000 / month

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Job Description

• Meeting SLA Targets, as per the defined targets
• Updates himself/herself regularly with Company policies on Information Security Management System
• Ensure adherence to legal & regulatory requirements as applicable to the nature of work
• Ensure adherence to Customer’s policies and procedures
• Cooperate with Compliance and Security officers with Security Investigations
• Access rights compliance
• Is responsible for meeting individual productivity and quality targets with focus on personal growth and development

Roles & Responsibilities:

Must Have
– Operating procedures
– Service Levels
– Process metrics
– Proficient with MS Office (Word, Excel, PowerPoint)

Behavioral Skills and Attributes
– Has the ability to make judgements based on practice and previous experience
– Excellent communication skills in order to provide client service
– Good listener and communicator who effectively conveys information verbally and in writing
– Strong interpersonal and people management skills
– Strong analytical skills with an ability to solve issues with a win-win negotiation approach
– Be a good decision maker